If this is your first Tonic Method class, please arrive 15 minutes before the class start time to get checked in, see the studio, and go over the machine. For your first class, you will not be able to join the class if you arrive after the class has started. Grip socks (that are sticky on the bottom) are required. Bring a water bottle. And get ready to challenge, invigorate, and transform yourself!
There is a No Show Fee of $30 if you book a class and do not show up and a Late Fee of $25 if you change, cancel, or modify your reservation within 24 hours of the start of class.
Arriving for Class
If this is not your first class, please arrive 5 minutes prior to the start of class. If you do not show up for your reserved spot within 5 minutes after the start of class, then it may be given to a standby student. If you are more than 5 minutes late to class you will be denied entry for your safety and the experience of all clients. If this if your first Tonic Method class, you will not be able to join class after it has started.
For your safety and for studio cleanliness, grip socks (that are sticky on the bottom) are required. If you don’t have any, you can purchase them at the studio. For more variety check out Toesox or Amazon.
Any cancellations or changes can happen up to 24 hours before the class starts. All cancellations must be completed online by going to Schedule > My Account > and click “cancel” next to your reservation. This includes changing from one class time to another in the same day within 24 hours of your originally scheduled class.
*If you are a Founding Member, Gold Member, or Monthly Member the Late Cancel Fee is $12 and the No Show Fee is $18.
There are no exceptions to our cancellation policy, but we do understand emergencies occur. The policy is in place to respect others who may want to get into the class and to encourage members to make schedule changes in a timely manner. It also helps to motivate you to stick to your scheduled workout.
If cancellations are made before the 24-hour window, the class credit will go back to your account to be used in the future.
Late Cancel Fees and No Show Fees are processed within 10 days.
If you have selected to be on the waitlist for a class, you will be notified at least 60 minutes prior to class if a spot has opened via text or email. Please make sure you have opted in to receive notifications by going to Schedule > My Account > Settings
If you can no longer attend this class, please cancel your reservation ASAP so that your spot can be given to the next person on the waitlist.
If you were added to the waitlist within 24 hours of the start of class and cancel your reservation you will not be charged a Late Cancel Fee or No Show Fee.
Instructor Changes & Substitutions
Instructors and classes are subject to change without notice. Please visit the class schedule for updates.
All Classes Must be Prepaid
To book a class, you must first create an account and purchase a single class, class package, or monthly membership beforehand. Even when attending a free class or when using an introductory free offer, you must book this online and we will need a credit card on file.
Active Credit Card on File
To attend a class, you must have an active credit card on file. If you fail to pay any services or fees when due, services or privileges may be suspended or terminated.
All Sales Are Final
All sales are final. Classes are not eligible for transfer, exchange, or refund. If you need to cancel less than 24 hours before the class start time, you will be charged a Late Cancel Fee of $25. If you have a Monthly Membership, see our Monthly Membership Policy below for details on how to cancel this membership. All retail purchases are final. We do not offer returns, exchanges, or refunds.
Tonic Founders Membership
If you purchased one of our 50 Tonic Founders Memberships, you can book up to one (1) class per day, everyday! Other perks included in this membership are 10% discounted Private Session at $90/session, 10% discounts on regular priced retail items, and first priority to sign up for events like free classes, workshops, and more. Our Tonic Founders Membership rate is guaranteed so long as your membership remains active. You can freeze your membership for up to 2 months annually in 1 month increments. To do this, please email [email protected]. This membership will automatically renew every month. We require a 30-day notice prior to your renewal date if you would like to cancel your Tonic Founders Membership. If you cancel, you will not be able to get this rate again. To cancel your Founders Membership, you must complete this form.
Tonic Gold Membership
If you purchased one of our Tonic Gold Memberships, you can book up to ten (10) classes per month! Each additional class per month is a discounted rate of $22/class. Other perks included in this membership are 10% discounted Private Session at $90/session, 5% discounts on regular priced retail items, and invitations to attend free classes, workshops, and more. You can freeze your membership for up to 2 months annually in 1 month increments. To do this, please email [email protected]. This membership will automatically renew every month. We require a 30-day notice prior to your renewal date if you would like to cancel your Tonic Gold Membership. If you cancel, you will not be able to get this rate again. To cancel your Gold Membership, you must complete this form.
Auto-Renewal Monthly Memberships
The 8 Class or 12 Class Automatically Renewing Monthly Memberships do not roll over. You can take the specified number of classes every 30 days. As a Monthly Member if you exceed the number of classes in your membership you will be charged a discounted rate of $25/extra class. This membership automatically renews every month. You may start and stop this membership at anytime, there is no obligation. You can freeze your membership for up to 2 months annually in 1 month increments. To cancel your Membership, you must complete this form. We require a 30-day notice prior to the renewal date to cancel a membership.
Monthly Unlimited Membership
If you have purchased a monthly unlimited membership, you can book up to one (1) class a day, everyday! Monthly unlimited memberships automatically renew every month. This membership may start and stop at anytime, there is no obligation. You can freeze your membership for up to 2 months annually in 1 month increments. If you would like to terminate your membership, we require a 30-day notice prior to the renewal date. To cancel your monthly unlimited membership, you must complete this form.
Pregnancy or Postpartum
If you are pregnant or postpartum and have been cleared by your doctor to exercise, Tonic Method is a great low impact form of strength training. Please arrive early before your class to meet with the instructor and go over modifications.
Under the Age of 18
If you are under the age of 18 you will need to have a waiver signed by a parent or legal guardian BEFORE taking your first class. Please email [email protected] once you have created an account.
Fore safety and security reasons, we use encrypted security cameras within our facilities.